Clients have described Sheila’s work as: insightful, creative, practical and a sound investment that produces superior results. Read more about some of Sheila’s work for:
The BC Federation of Community Social Services
BC Hydro, Site C Team – Supporting Work With First Nations
You can view a list of the organizations Sheila has assisted.
Fostering Collaborative Dialogue
The Assignment
The Federation of Community Social Services BC represents over 140 community-based agencies who provide support to individuals and communities throughout BC.
As part of its mandate, the Federation provides a strong, representative voice at the provincial level – working to bring forward issues and concerns and to collaboratively develop solutions on behalf the community services sector.
In the summer of 2018, the Federation sought to engage with the Ministry of Children and Families to strengthen connections between ministry staff and practitioners in the field. This meeting represented a potential new beginning for direct dialogue between ministry policy makers and those working directly in the community care system.
Services Used
Facilitation Strategic Communication
Results
A Forum was designed to discuss issues that impact children and youth in the community social care system – whether those children are in the care of a contracted service provider or are in care under the provincial system.
Through a series of table discussions, participants developed a collective appreciation of the most pressing concerns facing the delivery of residential care services. These issues served as focal points to deepen understanding by hearing stories from practitioners and engaging in dialogue to explore meaning.
Often emotional, the stories provided an opportunity for ministry policy makers to hear about the on-the-ground challenges within the community care system. Participants concluded the day by identifying where the greatest opportunities exist to enhance the system. One of those opportunities was the desire to forge stronger collaboration between community agencies and the ministry – this has resulted in the facilitation of several additional workshops and forums, and the development of a Sector Advisory Committee.
Feedback on Sheila’s Services
Sheila is the first person we think of when we need a facilitator! From planning to debrief she brings clarify, confidence and calm to our gatherings. In the planning stages I have appreciated Sheila’s good, focused questions that have helped us be clear about our intention and goals for our gatherings. As a facilitator Sheila is highly skilled at keeping the group on track, but is also flexible in changing things up if needed. She is an excellent communicator and this helps to make the whole process feel stress-free and effective. Following an event Shelia is always timely in submitting any documentation from the event in a professional and easy to use format.
Rebecca Ataya Lang MSW, Director of Programs and Services
Strategic Planning can be fun!
The Assignment
In the fall of 2015, the Boys and Girls Club of Greater Victoria began a review of its existing Strategic Plan to position itself for the next 3-year planning cycle. The organization had an existing plan that needed additional clarity, and that better reflected the changing environment within which the Club operated.
Services Used
Strategic Planning Facilitation
Results
A planning process was designed to draw on the operational knowledge of the senior leadership team and allow the Board to focus updating the strategic focus of the organization. A series of workshops were held that guided senior staff, supervisors and Board members to:
- Understand the current situation by reviewing appropriate background materials;
- Clarify its goals and amend its vision for the future;
- Identify specific objectives to measure progress; and;
- Develop and prioritize strategies to achieve goals.
Smaller working groups fine-tuned an emerging rolling draft plan that was presented to the Board for approval – the whole process took less than 3 months to complete and involved approximately 6 meetings.
Feedback on Sheila’s Services
“Sheila provides objectivity and insight while paving the way for both critical and big-picture thinking—helping to develop a unique framework for our vision, mission, and values. She facilitates the ability to understand today, set strategies ,and take action all in a fun and authentic manner where staff look forward to our annual strategic planning day.”
Dalyce Dixon, Executive Director, Boys and Girls Club of Greater Victoria
Sheila’s Client List
Sheila has had the pleasure of working with a variety of clients since 2004 – many of these multiple times:
Provinical GovernmentMinistry of Children and Family Development
Ministry of Health
Emergency Health Services Commission
Ministry of Finance
Office of Housing and Construction Standards
Office of the Superintendent of Motor Vehicles Ministry of Environment
Public Service Agency Emergency Management BC Environmental Assessment Office Ministry of Community, Sport and Cultural Development
Ministry of Aboriginal Relations and Reconciliation Ministry of Forests, Lands and Natural Resources
Corporate Services for the Natural Resources Sector Climate Action Secretariat Ministry of Social Development and Poverty Reduction
Ministry of Jobs, Tourism and Innovation
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Crown AgenciesColumbia Basin Trust BC Hydro
First Peoples’ Heritage, Language & Culture Council Municipal Pension Board Secretariat Local GovernmentUnion of BC Municipalities Capital Regional District Not for ProfitFirst Peoples’ Heritage, Language and Culture Foundation Community Living Victoria Coast Opportunity Funds Inclusion BC BC CEO Network United Way of Greater Victoria Eldercare Foundation Independent Living Housing Society Community Action Initiative Boys and Girls Club of Victoria Victoria Fish and Game Protective Association Community Options for Children and Families Pennisula Estates Housing Society The Semiahmoo Foundation Semiahmoo House Society Federation of Community Social Services BC Aspect BC Family Support Institute Penticton and District Community Resources Society Threshold Housing Society Nisga’a Ts’amiks Vancouver Society Phoenix Human Services Association Private SectorChevron Canada Ltd. Harbord Insurance Royal Colwood Golf Course Canadian Paint and Coatings Association |
